Telecare Office Manager
The power behind your telecare service
Telecare Office Manager (TOM) is an exciting software package that revolutionises the management of telecare by ensuring providers have all the necessary information on clients, the equipment they need and the stock available for use. In particular, it helps to ensure the easy management of telecare assets with full information on battery types and life expectancy, maintenance and warranty held in one accessible database.
TOM is designed to simplify the management of your service and will help drive it through each step of the telecare process.
What are the benefits of TOM ?
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Keeps customers informed -
customer correspondence is easy to generate and can be logged against individual customers for future reference
Manages telecare product information -
helps to manage warranty and maintenance issues by keeping track of all equipment on the database
Supports telecare management -
allows managers to take control of the whole process from referral to ongoing reviews by providing simple to use reports
Assists staff management -
diary management and scheduling of assessment, installation and maintenance visits is made easy
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Keeps control of stock -
includes a detailed database showing the up to date location and status of all telecare equipment
Provides a full audit trail -
every appointment and every phone call logged, every piece of equipment has an identified locatio
Fully Mobile -
data can be inputted / amended directly onto the database at a client’s home, reducing the need for paperwork
Customisable -
the software is flexible enough to help you expand your services and meet your future needs
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